We are delighted to welcome you to Namixx Gymnastics Club if you have a class query please email: info@namixx.co.uk
General Procedures
Gymnasts should arrive dressed for the gym, with their hair tied back. Changing rooms are closed. Each gymnast should bring a bag or box large enough to hold all their belongings, including shoes and jumpers, which they will keep with them throughout the session. Doors will be open in the gym for ventilation, so please dress accordingly. If possible, ensure gymnasts have used the toilet before arriving at the gym; however, toilet facilities are available. Gymnasts should be able to tie their shoes securely; slip-on shoes are advisable.
Registration
All registrants are required to set up a standing order for payment due on the first of each month. Your child's name must be used as a reference for proper identification of payment.
Reporting Concerns
If you are concerned about any matters , in the first instance contact the Welfare Officer or Safeguarding Officer who is Bianca Lawal or Katalin Arvai.
Club Attire
All gymnasts are required to wear club uniform during classes and competitions.
Disruptive and Inappropriate Behaviour
The ethos of our gym is to be kind, respectful, and mindful of all. Children and adults who attend classes will be asked to sign an agreement to ensure that these three requirements are always upheld & met.
In the case of an adult or child becoming verbally/physically abusive, it is at the head coach discretion to terminate your membership. We pride ourselves in not only teaching your children how to become great athletes but also great little humans.
Illness
No refunds or credit will be issued once a class has been paid for. In the event a child cannot complete the remainder of a term’s sessions due to a medical condition, a credit note will only be considered on production of a signed, valid and dated doctor’s note with a full explanation of the illness.
Holidays
If holidays taken within course dates, we will not decrease the price of the course. Full payment for the course must still be made and no refunds will be given for weeks missed due to holidays.
Cancellations
If you would like to cancel your course, a refund will not be issued. Cancellation must be given by email to our admin team at least 1 month prior to the intended cancellation date.
Drop Off
We ask parents to please escort their children into the venue (Drop off area) and take a seat in the spectator’s assigned area that we provide for parents and carers.
Please ensure you do not arrive to the venue until 5minutes prior to the start of the class.